Looking for an exciting career in the automotive industry? Send us your resume today!

If you are looking for a work environment where your career can really take off, Bank Street Toyota should be on your radar. We offer a great environment where hard work and customer dedication is rewarded, and where you will establish relationships that will last a lifetime. If you are passionate about cars, love Toyota products, and understand the value of customer service, we would love to get to know you better. Contact Bank Street Toyota today or send your resume online. As we continue to grow, new positions are always created in every department at Bank Street Toyota.

Job Postings

We're hiring. Join the team.

ATTENTION SERVICE ADVISORS!

CALL CENTRE AGENT

CAR DETAILER

TECHNICIAN

CALL CENTRE AGENT

The Call Centre Agent acts as the primary point of contact and representative for our dealer in the Ottawa. They act as connection point between the customer and the sales department, taking charge of inbound business opportunities and promoting conversions into qualified appointments.

Call Centre Agents answer phone calls and emails from customers and initiate calls to schedule and confirm appointments in English and some French. In addition, their duties include regular communication follow-ups to existing customers, as well as the management of specific communication campaigns.

Main Duties and Responsibilities: 

• Answer emails and phone calls from customers who have demonstrated an interest in the company’s products
• Communicate with customers by phone or email to provide information, promote business opportunities and/or to book and confirm appointments
• Assist customers during their navigation on the website
• Chat online with customers surfing on the company’s website
• Provide information on and actively promote motor vehicles or promotions
• Enter the result of each communication into the CRM software and perform necessary follow-ups
• Make sure a high level of customer satisfaction is always maintained
• Build trust and maintain a solid business relationship with customers
• Provide proactive communication with each customer after conclusion of sale
• Find opportunities for renewal and for new business through multiple contacts with the dealers’ customers
• Take part in team meetings, workshops and individual development sessions
• Perform any other assigned task

Requirements:

• Perfect spoken and written English
• Can handle heavy phone contact (minimum 40 – 60 calls per day)
• Quick learner with no fear of challenge, driven & determined
• Ability to work multiple software applications
• Professional work ethic, responsible, vested interest in dealership success
• Excellent written and oral communication skills
• Previous call center experience is an asset
• Outgoing, positive, ‘smile’ on phone: fully grasp and apply the best practice guidelines for outgoing / incoming calls, emails and campaigning

This is a full-time, permanent 40 hour per week position. Start date: ASAP. Small call-centre with a nice team and work environment located on Bank Street. Working hours are on a rotating basis shift 7 days a week.

Location: Ontario

ATTENTION SERVICE ADVISORS!

Attention Service Advisors/Consultants

Are you ready to take the next career step in the Automotive Service field? Mendes Toyota, part of the Mierins Automotive Group, is looking for Service Consultants/Advisors who are experienced, ambitious and career-driven.
We offer industry-leading payment packages with bonus opportunities and an excellent benefit plan.

Be part of Ottawa’s largest group of Automotive Dealers with great internal opportunities for training and career advancement.

How to reach us: Contact Mr. Mendes at 613-523-8666 or via e-mail joe.mendes@toyotaottawa.com

Location: Ontario

TECHNICIAN

Compensation includes: Salary base and benefits (medical, dental, disability and life insurance)

Duties of a Technician include:

  • Perform vehicle maintenance and repairs, as indicated on work order, with accuracy and efficiency in accordance with dealership and manufacturer standards.
  • Inspect and diagnose the source of any malfunction and perform repair.
  • Examine the vehicle to determine the need for additional safety or service work.
  • Notify Service Advisor about further work necessary, if work outlined is not needed, or repairs cannot be completed within the allotted timeframe.
  • Road-test vehicles to quality check work performed or refer to Shop Foreman.
  • Document work performed.
  • Comply with required health and safety regulations.

Requirements for the Technician position include:

  • Excellent customer service skill
  • Bilingualism is an asset
  • High School Diploma
  • Licensed technician
  • 1-2 years of experience in automotive and diagnostic vehicle repair
  • Must have valid driver’s licence
  • Must be able to provide driver’s abstract

Thank you for expressing your interest in our current job opportunity. We will be reviewing your resume and contacting you shortly.

Location: Ontario

CAR DETAILER

Compensation includes: Salary base and benefits (medical, dental, disability and life insurance)

Duties of a Detailer include:

  • Automobile detailing (interior and exterior)
  • Clean and refurbish new and used vehicles prior to delivery to customers
  • Clean interior with vacuum, shampoo, cleaning agents and steam cleaner, as required
  • Apply wax to vehicle body, touch up chipped surfaces with paint
  • Complete the detailing check list details
  • Perform any other duties as required
  • Frequently manage deadlines

Requirements for the Detailer position:

  • Up to a year of experience as a detailer
  • High school diploma
  • Valid drivers licence
  • Must be able to provide a driver’s abstract
  • Team player

Thank you for expressing your interest in our current job opportunity. We will be reviewing your resume and contacting you shortly.

Send your resume to this address: mariane.darrouz@mierinsautomotivegroup.com

Location: Ontario

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